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SommDay School Online Service Course
Presentation is everything. If you work in a restaurant, bar, tasting room or even as a wine buyer, it’s essential to understand the proper way to present and pour wine.

Developed by Master Sommelier Tim Gaiser, our Service Workshop will give you the knowledge and skills to enhance your guests’ experience.

By the end of the course, you’ll be able to:

Properly serve still and sparkling wine and decant red wine
Better handle customer service challenges
Demonstrate the attitude, demeanor, and professional behavior of a Sommelier.

ENGAGING ONLINE CONTENT + EXPERTS TO ANSWER YOUR QUESTIONS

Our courses are developed by leading wine professionals to provide relevant educational content you won’t find anywhere else. Have questions? Pick up the phone and call us! We’re always here to help.

SommDay™ Service Workshop includes 7 hours of short video demonstrations, online exercises and quizzes.

Online Wine Academy™ Student Portal
Get access to live webinars, plus a video library to further hone your skills and expand your knowledge.

Ask questions and get answers with NVWA certified experts. Plus, engage with our +4,000 community.

YOUR WINE GUIDE FOR SOMMDAY™ SERVICE WORKSHOP

Tim Gaiser
Master Sommelier, Board of Directors for Court of Master Sommeliers, Americas
Tim is an internationally renowned wine expert and lecturer with 25+ years experience in all phases of the wine industry

One of 240 individuals worldwide to attain the elite title of Master Sommelier
Former Director of Education and Education chair for the Court of Master Sommeliers, Americas
Sits on exam standards and exam development committee for Court of Master Sommeliers.

This course provides ultimate access and flexibility with 12 months of access. The course includes 7 hours of content. With 12 months of access to the course, you can learn at your own pace.

Tim Gaiser, Master Sommelier will teach you the proper service techniques and more through short video demonstrations (see sample below), online exercises, and quizzes. In this course you will learn:

The attitude, demeanor, and professional behavior of the Sommelier
Communication skills – speaking and listening with confidence
Service basics, mise-en-place, and more
Still wine service
Champagne service
Decanting red wine
Dealing with customer service challenges.

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