144000.00 Indian ₹ Interactive Voice Response (IVR) Systems & Solutions Bangalore

Published date: March 18, 2019
  • Location: Bangalore, Bangalore, Karnataka, India

*astTECS -IVR Solution
*astTECS Interactive Voice Response (IVR) Solution is cost effective solution which helps the business to handle high volume calls and to improve customer experience. It is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX. *astTECS IVR can be used to automate a wide range of business applications. It is best suited for enterprises, Tele-banking, travel, Telphonic transaction, telecom etc. to reduce the cost of conventional sales, services, collections, inquiries and support calls .

Benefits
Intelligent call routing allows your customers to reach the right agent every time.
Integrate your IVR system with internal applications to improve your call center operations.
Expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
Advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
Reduce idle time in your call center with outbound campaign management.
General Features:
Custom greeting support
Multi-language voice support
Custom music on hold
Managing voice mail via phone or web interface
T1, ISDN, analog and SIP/VoIP support
Multiple codec support (G711alaw, ulaw, G729, GSM)
Automate an outbound call campaign
Built in conferencing solution
Hosted IVR solution
Flexibility to create upto 9 levels and sub-levels
Seamless integration with existing EPABX
Advanced Features:
CDR reports of all calls
Voice logger
Web based reporting
Unlimited number of call flows
Text to speech
Touch tome detection (DTMF)
Voice messaging
Voicemail to Email
Call transfering
Database Interaction

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